Privacy Policy
At Meal Metric, we prioritize the confidentiality and integrity of our kitchen partners' and subscribers' data. This Privacy Policy details our data collection, usage, and security protocols under Indian Information Technology laws.
Effective Date: August 2026 • Meal Metric Private Limited
Bank-Grade Encryption
All user profiles, payment tokens, and digital wallet balances are encrypted with TLS 1.3 and stored in secure Indian cloud server data centers.
No Data Monetization
We never sell, rent, or trade your phone numbers, addresses, or dining preferences to third-party ad networks or data brokers.
1. Information We Collect
• Account Details: Name, verified phone number, delivery address, and dietary preferences.
• Kitchen Partner Data: FSSAI registration details, kitchen profile photos, operating schedules, and ledger accounting logs.
• Operational Data: Real-time delivery coordinates for accurate cluster meal dispatch.
2. How We Use Your Information
We use your data solely to fulfill tiffin meal orders, calculate morning kitchen preparation quantities, process prepaid wallet transactions, provide customer support, and improve delivery routing.
3. Payment & Wallet Security
Digital payment processing is handled through RBI-compliant, PCI-DSS certified payment gateways. Meal Metric does not store raw credit card numbers or CVVs on its servers.
4. User Rights & Data Deletion
Users and kitchen partners have full rights to request access, correction, or permanent deletion of their account records at any time by contacting our privacy officer.
5. Privacy Contact
For privacy inquiries or data requests:
Meal Metric Private Limited • Privacy & Compliance Cell
Email: Mealmetricprivatelimited@gmail.com • Iglas, Aligarh, Uttar Pradesh – 202124, India